Frequently Asked Questions
KI2USE is a Los Angeles-based clothing brand specializing in boxy-fit tees for girls. We design original graphic, floral, tie-dye, statement, cropped, and seasonal styles — all built around our signature soft combed-cotton boxy fit. Every piece is designed in-house and released in small batches so quality stays consistent.
We offer sizes S, M, L, XL, 2XL, 3XL, and 4XL on most styles. Size availability varies by product — the size selector on each product page shows which sizes are currently in stock. If a size shows as unavailable, it may be restocked in the future.
Our boxy-fit tees are designed to drape loosely from the shoulders with a relaxed, slightly oversized silhouette. Most customers find their regular size works great. If you prefer a more fitted look, you may want to size down. Each product page notes the fit style (cropped, oversized, regular length, etc.).
Our tees are made from 100% USA-grown cotton jersey, garment-washed for softness. They are printed with eco-friendly water-based inks that stay vibrant wash after wash. Some styles may include a cotton/spandex rib neckband for stretch and comfort. Full fabric details are listed on each product page.
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not bleach. Washing inside out helps preserve the print. Avoid high heat — it can fade prints and shrink the fabric over time.
Standard shipping is FREE on orders of $75 or more. Orders under $75 ship for $6.99 via standard carriers. Express shipping (2–3 business days) is $12.99 and Overnight shipping (1 business day (FedEx Priority)) is $24.99. We ship to all 50 U.S. states.
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Standard delivery takes 5–7 business days after shipping. Express takes 2–3 business days. You will receive a tracking number by email once your order ships.
Yes! We ship to Alaska and Hawaii via standard carriers. A flat shipping rate applies and the free shipping threshold does not apply to AK/HI orders. Delivery typically takes 7–14 business days.
Yes. Once your order ships, you will receive a shipping confirmation email with your tracking number. You can also use our Track Order page to check your shipment status anytime.
We accept returns within 30 days of delivery for items that are unworn, unwashed, and in original condition with all tags attached. Email contact@ki2use.com with your order number to start a return. See our Return Policy for full details.
Once we receive and inspect your return, refunds are processed within 5–10 business days to the original PayPal payment method. You will receive a confirmation email when the refund is issued.
We are sorry! Please email contact@ki2use.com within 7 days of delivery with your order number and photos of the issue. We will send the correct item or issue a full refund at no cost to you.
We can usually accommodate changes or cancellations within 2 hours of placing your order. After that window, we cannot guarantee changes because orders move quickly into fulfillment. Email contact@ki2use.com as soon as possible. See our Order Changes page for more details.
We accept payment via PayPal, which includes all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal balance. All transactions are processed securely by PayPal — we never see or store your card details.
Yes. All payments are processed through PayPal using industry-standard SSL encryption. We never store your credit card number or financial details on our servers. Look for the lock icon in your browser address bar during checkout.
We do not currently offer gift cards. If you are shopping for someone else, we recommend picking a style you love and reminding them of our 30 days return window so they can exchange for their perfect size.
Email us at contact@ki2use.com or call (310) 896-5554, Monday-Friday 9 AM-6 PM PST. We typically respond to emails within 1-2 business days. For fastest service, include your order number in your message.